Privacy Policy
Effective January 1, 2026
Reliable Montebello Insulation Services, insulationmontebello.com, team@insulationmontebello.com
What this policy covers
This policy explains how Reliable Montebello Insulation Services handles the information you give us through this website. It covers what we collect, why we collect it, how long we keep it and what you can ask us to do with it.
We're an insulation contractor in Montebello, CA, and we collect only what we need to answer you, set up an estimate and do the work. You can read more about who we are on our About page, or go back to the home page anytime.
Information you give us
When you fill out the form on our Contact page, we ask for your name, phone number, email, address or city, and a short note about your house, like a hot upstairs room or a drafty attic. We need those details to call you back and to know where to send the crew for an estimate.
If you call us at (213) 491-1019 or email us, we keep the details you share so we can follow up and keep track of your job.
Our contact form runs on an outside form service, so the information you type goes through that service before it reaches us. That company handles it under its own privacy terms.
Information collected automatically
Like most websites, ours may record basic visit details, such as your browser type, the device you use, the pages you look at and roughly where in the country the visit came from. We use those details to see which pages people find useful and to fix pages that load poorly.
The site may also use cookies, which are small files your browser stores so a site works properly and remembers visits. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending a message.
How we use your information
We use what you send us to answer your questions, schedule and give estimates, do the work you book, and stay in touch about that job. We may also use it to keep our own records and to meet tax and legal requirements.
We don't sell your personal information, and we don't give it to anyone so they can market to you.
When we share information
We share your information only with the businesses that help us run this website, our form and our day-to-day work, and only as much as they need to do that job for us.
We may also share information if the law requires it, or if we need to protect our customers, our crew or our business.
How long we keep it
We keep your contact details and job records for as long as we need them to serve you, stand behind our work and keep the business records the law asks for. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you, and we will.
Depending on where you live, including here in California, the law may give you more privacy rights. We won't treat you differently for asking about them.
To make a request, reach us through our Contact page or call (213) 491-1019. We may need to confirm who you are before we act on it, so we don't hand your details to the wrong person.
How we protect your information
We take reasonable steps to keep your information safe and limit who can see it. No website or online service is completely secure, so please don't send payment card numbers or other sensitive details through the form.
Children
This site is meant for adults arranging work on a home or business. We don't knowingly collect information from children under 13, and if we find that we have, we delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version will always be posted on this page.
How to raise a privacy concern
If you have a question or concern about your information, call Reliable Montebello Insulation Services at (213) 491-1019, Mon–Sun, 7 AM–10 PM, or send us a note through our Contact page. We're based in Montebello, CA 90640, and we'll look into it and get back to you.